Shipping Policy

Shipping Policy

At Retking.com, we strive to provide our customers with a seamless shopping and delivery experience. Our comprehensive shipping policy outlines the various delivery options, timeframes, and regions we serve to ensure transparency and satisfaction.

Shipping Options

We offer two primary shipping options based on the item purchased:

Express Shipping: For time-sensitive orders requiring expedited delivery.
Standard Shipping: For non-urgent orders at a more economical rate.

Delivery Timeframes

Depending on the item and shipping option chosen, delivery times may vary. Below are the possible delivery timeframes we offer:

Same-Day Delivery: Available for select items and locations.
30-Minute Delivery: For specific high-priority products within designated areas.
1-7 Days Delivery: Ideal for express international or domestic shipments.
1-15 Days Delivery: Standard delivery for most items across different regions.
1-30 Days Delivery: For bulk or custom orders requiring extended processing time.
1-45 Days Delivery: For special or large-scale shipments requiring comprehensive logistics coordination.

Global Shipping Coverage

We are proud to ship to over 200 countries worldwide. To ensure efficient delivery, we operate through a robust network of suppliers and global warehouses located in:

Asia: China
Middle East: Dubai, UAE
Europe: Turkey, United Kingdom
North America: USA
Latin America
Africa: Uganda (East Africa), South Africa, Morocco, Egypt

Additionally, we collaborate with local suppliers within your country to further expedite deliveries.

Shipping Methods

Our shipping and delivery operations are supported by partnerships with leading logistics providers, individual agents, and local couriers. For international orders, deliveries are primarily conducted via air freight to ensure swift and secure transportation.

Order Processing Times

Orders are typically processed within 24-48 hours of purchase.
Processing times may vary for customized or bulk orders.
Same-day and 30-minute delivery orders are prioritized immediately upon confirmation.

Shipping Costs

Shipping costs are calculated based on:

The delivery option selected (Express or Standard).
The size, weight, and destination of the order.

Shipping fees, if applicable, will be clearly displayed during the checkout process.

Customs and Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and will be communicated by the local customs authority.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to track the progress of your shipment in real-time through our partner courier’s website.

Contact Us

If you have any questions or concerns about your shipment, feel free to reach out to our customer service team at support@retking.com. We are here to assist you 24/7.

Thank you for choosing Retking.com for your shopping needs. We are committed to delivering excellence, wherever you are!