Frequently Asked Questions | Retking
Welcome to our FAQ page — your source for quick answers about shopping, shipping, payments, and joining the Retking family.
About Retking
Q: When was Retking founded?
A: Retking was founded on December 15th, 2020.
Q: What does the name Retking mean?
A: Retking stands for “Retail King,” reflecting our mission to deliver royal-class products and service to customers worldwide.
Shopping & Products
Q: What kinds of products do you sell?
A: We offer carefully curated, high-quality products across multiple categories, all at affordable prices.
Q: Are your products genuine?
A: Yes — we only sell authentic, high-quality merchandise sourced from trusted suppliers.
Payments
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, digital wallets, and other secure online payment options.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption and security protocols to keep your payment data safe.
Shipping & Delivery
Q: How much does shipping cost?
A: We offer free shipping on qualifying orders. Paid express shipping options are also available for faster delivery.
Q: How long does delivery take?
A: Standard shipping typically takes [insert average timeframe, e.g. 3–7 business days], while express delivery can arrive in as little as [insert timeframe, e.g. 1–3 business days].
Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide. Shipping fees and times may vary by location.
Franchise Opportunities
Q: Can I become a Retking franchise partner?
A: Yes! We welcome entrepreneurs to join our franchise program. Visit our Franchise Opportunities page to learn more.
Q: What support do franchisees receive?
A: We provide full onboarding, training, marketing support, operational systems, and access to our supplier network.
Other Questions
Q: How do I contact customer support?
A: You can reach our team via the Contact Us page, by email, or through our social media channels.
Q: How do I track my order?
A: After placing an order, you’ll receive tracking details by email and can also check your order status in your account.
Still Need Help?
👉 [Contact Us] — our friendly support team is ready to assist you.